Last Updated: January 2025
Welcome to PetPal. These Terms of Service ("Terms") govern your access to and use of the PetPal mobile application ("App"). By downloading, accessing, or using PetPal, you agree to be bound by these Terms.
If you do not agree to these Terms, you may not use the App. We reserve the right to modify these Terms at any time, and your continued use of the App constitutes acceptance of any changes.
You must be at least 13 years old to use PetPal. By using the App, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
If you are using PetPal on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
To use certain features of PetPal, you must create an account. You agree to:
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activity.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use PetPal on your personal mobile device for your personal, non-commercial use.
PetPal allows you to upload, store, and manage content such as pet photos, health records, and activity logs ("User Content"). You retain ownership of your User Content.
By uploading User Content to PetPal, you grant us a limited license to store, process, and display your content solely for the purpose of providing the App's services to you.
We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable, without prior notice.
PetPal includes a food scanning feature that provides health scores and ingredient analysis for pet food products. This feature is provided for informational purposes only.
Important Disclaimer: The food scanning results, health scores, and ingredient analysis are not a substitute for professional veterinary advice. Always consult with your veterinarian before making dietary changes for your pet.
We strive for accuracy but do not guarantee that all product information or health scores are complete, accurate, or up-to-date. Use this feature at your own discretion.
PetPal is NOT a medical or veterinary service. The App is designed to help you organize and track your pet's health information, but it does not provide medical advice, diagnosis, or treatment.
Always seek the advice of a qualified veterinarian with any questions you may have regarding your pet's health. Never disregard professional veterinary advice or delay seeking it because of information you read in PetPal.
In case of a pet emergency, contact your veterinarian or emergency animal hospital immediately. Do not rely on PetPal for emergency situations.
All content, features, and functionality of PetPal, including but not limited to text, graphics, logos, icons, images, software, and design, are the exclusive property of PetPal and are protected by copyright, trademark, and other intellectual property laws.
You may not use, reproduce, or distribute any content from PetPal without our prior written permission.
PetPal may integrate with or link to third-party services, websites, or APIs (such as Supabase, Open Pet Food Facts, or authentication providers). These third-party services are governed by their own terms and privacy policies.
We are not responsible for the content, accuracy, or practices of any third-party services. Your use of third-party services is at your own risk.
PetPal is currently free to download and use. We reserve the right to introduce paid features, subscriptions, or in-app purchases in the future. If we do, we will provide clear notice and obtain your consent before charging you.
Any paid features will be subject to additional terms, and all fees are non-refundable except as required by law.
You may stop using PetPal at any time and delete your account through the App settings.
We reserve the right to suspend or terminate your access to PetPal at any time, with or without notice, for any reason, including but not limited to:
Upon termination, your right to use PetPal will immediately cease, and we may delete your account and User Content.
PetPal is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. We do not warrant that:
To the fullest extent permitted by law, PetPal and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or harm to pets, arising out of or related to your use of PetPal.
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above may not apply to you.
You agree to indemnify, defend, and hold harmless PetPal and its affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
Any disputes arising out of or related to these Terms or your use of PetPal shall be resolved through binding arbitration, except where prohibited by law. You waive any right to a jury trial or to participate in a class action lawsuit.
We may update these Terms from time to time. If we make material changes, we will notify you by updating the "Last Updated" date and may provide additional notice through the App or via email.
Your continued use of PetPal after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the App.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
If you have any questions or concerns about these Terms, please contact us: