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Support

We're here to help with any questions or issues

Contact Us

Have a question or need assistance? Reach out to our support team, and we'll get back to you as soon as possible.

Email Support
Report a Bug
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Getting Started

PetPal is coming soon to iOS and Android! Once launched, you'll be able to:

Sign up on our homepage to be notified when we launch!

Get Notified

Common Questions

When will PetPal be available?
PetPal is currently in development and will be launching soon on both iOS and Android. Sign up on our homepage to receive launch notifications.
Is PetPal free?
Yes, PetPal is free to download and use. We may introduce optional premium features in the future, but the core functionality will always remain free.
What types of pets does PetPal support?
PetPal supports all types of pets, including dogs, cats, birds, rabbits, reptiles, and more. You can create profiles for any animal companion.
Can I track multiple pets?
Absolutely! PetPal allows you to create and manage profiles for all of your pets in one place. Easily switch between pets to view their individual records and activities.
Is my data secure?
Yes, we take data security very seriously. All data is encrypted in transit and stored securely using Supabase with Row-Level Security policies. Your information is private and accessible only to you through your authenticated account.
How does the food scanner work?
The food scanner allows you to scan pet food barcodes using your phone's camera. PetPal will analyze the ingredients and provide a health score based on nutritional value and potentially harmful ingredients. This helps you make informed decisions about your pet's diet.
Can I export my pet's data?
Yes, you can request an export of your pet's data at any time. This includes health records, activities, and other information stored in PetPal. Contact our support team for assistance.
Does PetPal replace my veterinarian?
No, PetPal is not a substitute for professional veterinary care. The app is designed to help you organize and track your pet's information, but you should always consult with a qualified veterinarian for medical advice, diagnosis, and treatment.
How do I delete my account?
You can delete your account at any time through the app's settings. This will permanently remove all of your data from our servers. For assistance, contact our support team at support@usepetpal.com.

Additional Resources

Feedback & Suggestions

We'd love to hear from you! If you have ideas for new features, suggestions for improvements, or general feedback about PetPal, please reach out to us at:

feedback@usepetpal.com

Your input helps us build a better app for pet owners everywhere.